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Reviews about Bourbon RV Center, Inc.

Excellent experience

My wife and I had been searching for a specific Jayco 5th Wheel and found the exact one we wanted at Bourbon RV. I contacted Bourbon RV via a message and was contacted right away by Steve. I told him what we were looking for and what our trade was. There was no haggling and within a an hour, I was contacted back with a bottom line price and trade-in number. Steve was easy to work with and bent over backwards to help me out. This dealer is 1,832 miles away from me but because of the great customer service I had so for, I took the leap. I drove 3 days there and when I got there I learned that the specific hitch I requested arrived but was missing a piece. The manager Matt told me that he had the part "next day" shipped and that he put me up in a nearby RV park. During my walk through, I learned things about the new trailer and about my old one that was never explained to me by my local dealer. The service manager Josh bent over backwards to get my hitch installed and the trailer ready to leave that day. I couldn't have asked for a better experience. Customer service is everything to me and I will drive the 1, 832 miles for my next RV just to be treated as well as we were. Great place to do business!! - Greg

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