Reviews about Bourbon RV Center, Inc.
WE are happy campers and customers!Traded in our RPOD for a larger trailer, a KZ Connect two weeks ago.Took it on its maiden trip this week and encountered some small problems. Since we were camping so close, we called and asked if the service department would take a look and repair or take a look and make an appointment for the repairs. We got there shortly after the call, Debbie assigned a technician, although you all were short one, and all was repaired in a short amount of time. How wonderful to have a dealer we can depend on! Debbie listened and Josh and Jim rolled up their sleeves and fixed the small annoyances. WE are happy campers and customers! - Craig from Lake Saint Louis, MO
The best camper buying experience we’ve ever had.!Our salesman’s name was Steve and he was friendly and knew his products and directed us to exactly what we wanted and needed.we bought a sonic 19 ft and we absolutely love it.
After the sale on the day we picked our sonic up Bill the service technician did the best walk through ever. he went over everything and answered every possible question.
This is the sixth RV we have bought over the years and this combination was the best ever.Great job guys ! - Keith from Rolla, MO
Excellent experienceMy wife and I had been searching for a specific Jayco 5th Wheel and found the exact one we wanted at Bourbon RV. I contacted Bourbon RV via a message and was contacted right away by Steve. I told him what we were looking for and what our trade was. There was no haggling and within a an hour, I was contacted back with a bottom line price and trade-in number. Steve was easy to work with and bent over backwards to help me out. This dealer is 1,832 miles away from me but because of the great customer service I had so for, I took the leap. I drove 3 days there and when I got there I learned that the specific hitch I requested arrived but was missing a piece. The manager Matt told me that he had the part "next day" shipped and that he put me up in a nearby RV park. During my walk through, I learned things about the new trailer and about my old one that was never explained to me by my local dealer. The service manager Josh bent over backwards to get my hitch installed and the trailer ready to leave that day. I couldn't have asked for a better experience. Customer service is everything to me and I will drive the 1, 832 miles for my next RV just to be treated as well as we were. Great place to do business!! - Greg